I just recertified and the status says “pending”, what does that mean?
This is normal. Registrations are processed weekly at the North Texas Soccer office. During high volume times (end of the year and the deadlines) registrations are processed daily. If you are still seeing pending after a week, you can email Kathy Sexton or call the office at 214-297-5022.
How often do I have to recertify?
All referees must certify every year. The year indicated on your badge is the year for which you are eligible to referee. North Texas Soccer recommends recertifying before the year ends to allow for time to receive your badge and avoid last-minute registrations.
I signed up for a clinic but can no longer attend, what do I do?
You must remove yourself from the clinic you can no longer attend. After that you may sign up for a different one. The money from the original class transfers to the new class as long as you withdraw 72 hours prior to the start of the class. If you do not withdraw from a class and are a no show, you will lose the administration fees associated with the class.
Does North Texas Soccer know my password?
North Texas Soccer is unable to access your password. Please keep track of your information. North Texas Soccer can provide your username, and in turn you can reset your password if you are unable to find it. Do not create a new user account.
What do I do if my address has changed?
Keep your profile information on Game Officials current. Badges are sent directly to the address you provide. There is a charge for a replacement badge if it is send to an old address that was not updated on Game Officials.
How do I check the status of my registration? Always include your legal name. Don’t provide North Texas Soccer with a nickname or initials. Send any status requests to Kathy Sexton.
What if I don’t pass the test online?
You may take the test again up to three times. Click on the word “review” to find out what you missed and find out the correct answer. A teachable, knowledgeable referee will have success on the field. If you have three failed attempts, contact Ann Hicks for a reset.
If you have any questions, please contact Kathy Sexton or call the North Texas Soccer office at 214-297-5022.