I just recertified and the status says “pending”, what does that mean?
This is normal. Registrations are processed weekly at the North Texas Soccer office. During high volume times (end of the year and the deadlines) registrations are processed daily. If you are still seeing pending after a week, you can email Kathy Sexton or call the office at 214-297-5022.
How often do I have to recertify?
All referees must certify every year. The year indicated on your badge is the year for which you are eligible to referee. North Texas Soccer recommends recertifying before the year ends to allow for time to receive your badge and avoid last-minute registrations.
I signed up for a clinic but can no longer attend, what do I do?
You must remove yourself from the clinic you can no longer attend. If you remove yourself from a clinic before 72 hours prior to the start of the clinic, you can request a full refund. You will have to request a refund from the office by contacting Kathy@ntxsoccer.org After that you may sign up for a different one.
Will my online work transfer? – yes, all of your online sessions that you completed will transfer to the new clinic.
I can no longer attend - 72 HOUR POLICY:
Clinics in the DFW area generally fill up. Typically, we have more people that want in than we have seats for. We understand things happen, and sometimes your schedule changes. We don’t mind IF people can no longer attend. However, we don’t want to have empty seats in these clinics. If you fail to show up for your scheduled clinic, you will not be given a refund. If you don’t complete your online work prior to the start of the clinic – you can’t attend because of this. No refund will be given.
All we ask is if you sign up, do the work and show up. If something comes up – give the Instructor who has been communicating with you, give him/her a courtesy email saying, you can no longer attend. Follow the instructions above to remove yourself for the clinic.
Does North Texas Soccer know my password?
North Texas Soccer is unable to access your password. Please keep track of your information. North Texas Soccer can provide your username, and in turn you can reset your password if you are unable to find it. Do not create a new user account.
What do I do if my address has changed?
Keep your profile information on Game Officials current. Badges are sent directly to the address you provide. There is a charge for a replacement badge if it is send to an old address that was not updated on Game Officials.
How do I check the status of my registration? Always include your legal name. Don’t provide North Texas Soccer with a nickname or initials. Send any status requests to Kathy Sexton.
What if I don’t pass the test online?
You may take the test again up to three times. Click on the word “review” to find out what you missed and find out the correct answer. A teachable, knowledgeable referee will have success on the field. If you have three failed attempts, contact Ann Hicks for a reset.
I got my badge – now what, how do I get games?
If you don’t know where and who you will be working for, keep reading. The first thing you want to do is find the Referee Assignor in your LOCAL area. Might as well work close to home.
A complete list of all 103 local associations can be found at www.ntxsoccer.org
Click on ASSOCIATION – click on youth (GR8 & GR9 Referees) or adult (GR7s)
Navigate their website and find their Referee Assignor/Referee Director’s email information.
Send them an email, stating your name, that you just became a referee and you are eager to get started. (be sure to have your uniform)
Ask them what you need to do next in order to start receiving game assignments.
The Referee Assignor/Director of Referees should respond ASAP. If they don’t, resend your email. Many of our assignors are swamped and sometimes an email could get overlooked.
If you have any questions, please contact Kathy Sexton or call the North Texas Soccer office at 214-297-5022.